How the Digi Dental AI receptionist works

Everything a practice owner asks before spending $2,000, on one page. Talk to the receptionist yourself, watch a real call end to end, see the dashboard you get, read the pricing in full, and go through every objection we have been handed. Nothing here is a mock-up.

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The dashboard
Pricing
Who builds it
Objections
Case study

Don't take anyone's word for it

Your phone rings. This answers it. Hear exactly what your patients will hear.

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We can't hear you yet. Check that the right microphone is selected and not muted.

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This demo is capped at 60 seconds so one visitor cannot run up the voice bill — the receptionist we set up for your practice has no call-length limit. Audio is processed by our voice AI provider. Privacy

A recorded call, start to finish: answered, questions handled, appointment booked.

What we configure before it answers a single call

Your services and your insurance list, answered in your own words, not a generic script.
Your calendar rules: which slots it can offer, how far ahead it may book, what it must never book.
Escalation: anything outside the script becomes a message flagged for your staff, never a guess.
Tested with you against real call scenarios before go-live. Nothing goes live that you haven't heard.

What you actually get

Every call, in writing, in your own dashboard

You are not handing your phone line to something you cannot see. Every call the receptionist takes is recorded, transcribed and timed, and you can read any of them back. This is the real console, not a mock-up.

Screens from the live console. Tall captures scroll inside their frame, so nothing is cropped.

Simple pricing. No surprises.

One setup fee. Usage billed at cost on your own account. Everything monthly is optional.

Setup, done for you

$2,000

one-time setup. Every practice starts here.

•Voice AI configured to your practice
•Google Calendar setup included, appointments written directly
•Call scripting for your services and insurance FAQs
•Testing, tuning, and go-live

Voice-AI usage is billed at cost on your own account with our voice platform. Digi Dental takes no markup on usage.

Care plans, optional

We keep it answering perfectly: monitoring, updates, and script tuning as your services, insurance list and hours change.

Google Calendar integration$149/mo

Practice-management (PMS) integration$299/mo

What you're paying for is the ongoing service, not the integration. Optional, no minimum term, cancel anytime. Skip the plan entirely and Google Calendar setup is still included with your setup fee, and your receptionist keeps answering either way.

What year one actually costs

$2,000 setup, once — or $1,000 up front on the split start. Then voice usage on your own account, at cost: roughly $60–$150 a month for a practice handling 300 answered calls. A care plan is optional at $149 or $299 a month.

Without a care plan that is about $250–$350 a month equivalent across year one, and year two costs only the usage. With the PMS plan it is nearer $460–$550. No markup on usage, and nothing else bills monthly.

Start for $1,000. The rest is on us until it works.

You pay the remaining $1,000 only once Denty books a real patient into your calendar, inside the first 14 days of go-live. If it doesn't, you don't. That's how sure we are.

Book a Strategy Call

Free 20-minute call. Ask about the split start on it. No paperwork, just say the word.

HIPAA, PMS compatibility, go-live speed — every question, below

From practices running it

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Benny, founder of Digi Dental, who sets up each AI receptionist personally

Built by Benny

Founder, Digi Dental

Digi Dental is a one-person shop, on purpose. I build and tune every receptionist myself: your script, your insurance list, your calendar. When something needs changing you message me, not a support queue. The demo above is the same system I would configure for your practice, which is why I would rather you try it than take my word for it. Every setup is done personally, by me. If the receptionist under-delivers, you know exactly who to call — and the number is right here.

Questions owners ask

Is this HIPAA-compliant?

Call audio is handled by enterprise voice-AI infrastructure and is not shared with us unless you ask us to review a call. We configure Denty to never ask for or repeat protected health information beyond what's needed to book an appointment. We'll walk you through exactly how data flows on your strategy call, and we're happy to sign a BAA with the voice platform if your practice requires one.

Will patients know it's AI?

Some ask. The voice is natural enough that most don't. It never pretends to be human when asked directly. It says it's the practice's automated receptionist and keeps the conversation moving. What patients notice is that the phone got answered on the first ring at 9 PM.

What does usage roughly cost monthly?

Usage is billed at cost on your own voice-platform account: typically $0.10–$0.15 per minute of live conversation. A practice handling 300 answered calls a month usually lands between $60 and $150. No markup from us, and nothing else is billed monthly unless you choose a care plan.

What if it mishears something, or books the wrong details?

It confirms every detail that matters. Name, phone number, and appointment time are read back to the caller before anything is booked. If a caller needs something outside its script, it takes a message and flags it for your staff instead of guessing. And when something does slip through, it slips through where you can see it: the appointment sits in your calendar like any other, so your team fixes it in seconds and we tune the script so it doesn't happen twice.

How is this different from an answering service?

An answering service takes a message. This takes the booking. A service bills you per call or per minute for as long as you use it, works from a script that takes days to change, and still hands your front desk a callback list, and every callback is another chance for that patient to book somewhere else. Denty answers on the first ring, answers insurance and service questions from your own list, and writes the appointment into your calendar while the caller is still on the phone. One setup fee, not a bill that grows every time you get busier.

Does it replace my front desk?

No. It catches what they physically can't: after-hours calls, lunch rushes, the second line while they're checking a patient in. Your team keeps doing what humans do best, with a calendar that fills itself.

Will this work with Dentrix, Eaglesoft or Open Dental?

Usually yes, and we check yours before you pay anything. Every setup includes Google Calendar, which works on day one no matter what practice-management software you run. Writing appointments straight into Dentrix, Eaglesoft, Open Dental or another PMS depends on what your system exposes. That is the $299/month care plan, and we confirm on the strategy call whether your setup supports it. If it doesn't, Denty still books into a calendar your team already lives in.

How fast is go-live?

Days, not months. We configure the assistant to your services, insurance list, and calendar, test it against real scenarios with you, then flip it on. Most practices are live within 7 days of the onboarding call, and the clock starts once we have your services list, insurance list, and calendar access.

Contracts, cancellation, and data?

No long-term contract. The setup fee is one-time, and care plans cancel anytime: the current month finishes and nothing renews. On data: what you send through this site is stored only so we can reply to you, and it is never sold or shared. Call audio is handled by the enterprise voice platform that powers the conversations, under its own security and data-processing terms; we don't receive or keep recordings unless you ask us to review a specific call. If your practice needs a BAA or a data-processing agreement signed before go-live, tell us on the strategy call and we'll have it in place before a single patient call is answered. Ask us to delete anything you've given us and it's deleted.

How much does an AI receptionist for a dental practice cost?

Setup is $2,000, one time. That covers the voice AI configured to your practice, your calendar, call scripting for your services and insurance list, testing and go-live. You can split it: $1,000 up front and the remaining $1,000 only once a real patient is booked into your calendar within 14 days of go-live — if that doesn't happen, you don't owe it. After that the only running cost is voice usage on your own platform account, billed at cost, typically $0.10–$0.15 per minute of live conversation, which lands most practices between $60 and $150 a month. Ongoing care plans are optional at $149 or $299 a month and cancel anytime.

Can it answer calls after hours, at lunch, and on weekends?

That is the entire point. A practice answering phones roughly 40 hours a week is unreachable for the other 128, and the calls that land in those hours are the ones your marketing already paid for. It answers on the first ring at 7 PM, on Saturday, over lunch, and on the second line while your front desk is checking a patient in. There is no separate after-hours mode to switch on: it is the same receptionist, all 168 hours.

What happens if a patient calls with a dental emergency?

It follows the rules you set, and it does not make clinical judgements. You tell us what counts as urgent for your practice and what should happen: route the caller to your on-call number, give them your emergency instructions, book them into the first available slot, or take the details and flag them immediately. Anything outside the script gets escalated rather than guessed at, and every call is transcribed and logged so your team sees exactly what was said.

Can it handle multiple callers at the same time?

Yes. Several callers can be on the line at once and each one is answered on the first ring — no hold queue, no busy signal, no voicemail. This is the part a single receptionist physically cannot do: when a campaign lands or a Monday morning rush hits, the third and fourth callers get the same answer as the first.

What is one missed call at a dental practice actually worth?

More than the appointment attached to it. At the rates cited on our homepage — 32–38% of calls unanswered during business hours, 78% of voicemail callers hanging up without leaving a message, and $8,000–$10,000 of lifetime value per new patient — a single missed high-intent call is a four-figure decision rather than a $150 scheduling problem. Someone calling about implants, Invisalign or sedation has usually already decided to spend and is choosing between practices, not browsing. We worked the arithmetic through case by case in our own long-form write-up on Medium, ‘The Real Cost of a Missed Call at Your Dental Practice’.

Is there a limit on how long calls can run?

No. The 60-second cap is on the demo on this website — it is a test drive, metered so one visitor cannot run up the voice bill, and it is the only thing on this site that is capped. The receptionist we configure for your practice has no call-length limit: it stays on the line as long as the caller needs, whether that is ninety seconds to book a cleaning or six minutes with a nervous patient asking about sedation. Voice usage is billed at cost on your own platform account by the minute, so a longer call costs cents, not a cut-off.

Do the busiest practices in my area already answer after hours?

In the markets we have looked at, no. When we reviewed the top-ranked practices in a metro for that same write-up, the pattern was consistent: polished websites, strong review counts, and voicemail after 5 PM. That gap is the opening. Being the practice that answers at 7:42 PM on a Sunday costs one setup fee and takes days to switch on, and it is the one advantage a competitor cannot buy back with a bigger ad budget. This is our own review of a specific market, published under the founder’s byline, not an independent industry study.

We wrote the long version

The numbers on the home page in full: what a missed call is actually worth, why voicemail loses the patient rather than delaying them, and what we found when we reviewed the top-ranked practices in one metro for after-hours coverage.

Case study · Medium · Benny, founder The Real Cost of a Missed Call at Your Dental Practice (And Why Voicemail Isn't Fixing It) Why a missed implant, Invisalign or sedation enquiry is a $3,000–$5,000 decision and not a $150 scheduling problem · what an independent multi-doctor practice taking 200-plus calls a month is exposed to · why the next-morning callback lands after the patient has already booked · the arithmetic behind 24/7 coverage against a $39,000–$54,000 front-desk hire. Read on Medium

Published by us, not about us: this is our own analysis under the founder's byline, not press coverage or an independent industry study. The statistics it leans on are the sourced ones on the home page; the market review in it is our own.

You've heard it. Now put it on your line.

$2,000 one-time setup, usage billed at cost on your own account. Start with $1,000 — the rest is due only once we book a real patient into your calendar within 14 days of go-live. If we don't, you don't owe it.

Most practices are live within 7 days of the onboarding call.

The clock starts once we have your services list, insurance list and calendar access.

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